Our
group offers

Transfer buses and the Lärchwand inclined lift take you from the Kesselfall ticket office to the Mooserboden reservoir at 2,040 metres altitude.

There is no timetable for the transfer buses to the reservoirs; the buses run continuously (depending on the number of visitors). We try to keep any waiting times as short as possible. The ascent to the Kaprun high mountain reservoirs should take around 60 minutes

When you arrive at the Kesselfall car park, please drive directly to the signposted coach park.

The group includes at least 15 paying visitors. From this number onwards, the booked package (incl. all services) is free of charge for the bus driver or tour guide! The group offer is only valid for bus tour groups. Individual travellers arriving by car are not considered to be a group.

Groups of 15 or more are kindly requested to register in advance. Guided tours take place daily between 10:00 a.m. and 3:15 p.m. from May to October and take about an hour. The meeting point for the guided tour is the Mooserboden kiosk info point.

You can find our GTC here:

The VERBUND Tourismus GmbH (hereinafter referred to as “VTO”) General Terms and Conditions for purchasing VTO service packages

VTO expressly states that the term “Customer” used in these General Terms and Conditions stands for Customers of all genders. These GTC have been prepared using gender-neutral language.

Section 1 Validity of the General Terms and Conditions

1.1.These General Terms and Conditions (“GTC”) shall apply to all contractual agreements between VTO and the Customer with respect to service packages (tours, special packages, etc.) (hereinafter referred to as “services”) for groups (for instance for companies, travel companies, schools and educational institutions, etc.) in the version applicable at the time of booking.

1.2. VTO provides the services exclusively in accordance with these GTC. VTO considers any deviating Customer terms and conditions or any changes and/or additions to the GTC by the Customer to be irrelevant and invalid, unless VTO expressly agrees to their validity in writing.

Section 2 Performance specifications

2.1. VTO operates various excursion destinations in Austria (e.g., Kaprun high mountain reservoirs, Malta high alpine road and reservoir, as well as Schlegeis alpine road and reservoir). VTO offers various activities at these excursion destinations as services.

2.2. The individual services can be found on the website at www.verbund.com/tourismus. The services depicted and advertised on the website serve to inform the Customer and is not a legally binding offer. Information on the availability of dates is provided on the website or in the online form for the individual services.

Section 3 Prices

The prices quoted in the contract offer are deemed to have been agreed. All prices quoted are final prices including all statutory taxes and duties.

Section 4 Conclusion of the contract/Payment/Withdrawal

4.1. VTO creates a contract offer on the basis of a non-binding enquiry from the Customer (by online form, email, or phone), which is sent to the Customer by email with details of the services, including prices, to the email address provided by the Customer.

4.2. The written acceptance of the contract offer by the Customer by email constitutes a contract between the Customer and VTO.

4.3. If payment is “by invoice”, VTO sends the invoice to the Customer by post. The invoice can also be sent in electronic form by email at the Customer’s request. If the customer has chosen “cash card” or “cash” as the payment method, the payment must be made at the location.

Section 5 Withdrawal/Cancellation

5.1. Until the services have been provided, VTO is entitled to withdraw from the contract for a compelling reason, in particular

in the event of force majeure (including weather conditions that would make it impossible to provide the services and/or pose an increased risk to the Customer or the tour group),

in the event of a change in the legal situation that makes it impossible to provide the service.

5.2. The Customer may cancel free of charge up to one day before the planned provision of the service.  

Section 6 Liability and warranty

6.1. Unless expressly stated otherwise in these GTC, VTO shall be liable in accordance with the statutory provisions in the course of providing its services. VTO assumes no liability for services by third parties.

6.2. VTO shall not be liable for the non-provision of services due to force majeure.

Section 7 Data protection

When processing personal data, VTO shall comply with the relevant applicable data protection law and process the data disclosed by the Customer only to the extent that it is necessary to execute the contractual relationship and for the use of and invoicing of services. Details on the VTO’s data processing can be found at www.verbund.com/datenschutz.

Section 8 Place of performance/Choice of law/Place of jurisdiction/Other

8.1. The place of performance shall be the respective place providing the booked service.

8.2. The place of jurisdiction for all disputes arising out of or in relation to the contract shall be the court with jurisdiction over Vienna, Innere Stadt; for any actions against Customers who are consumers within the meaning of the KSchG (Austrian Consumer Protection Law), the place of residence, habitual residence, or place of employment shall be the place of jurisdiction in accordance with Article 14 KSchG. Austrian substantive law shall apply exclusively to the GTC and the contract, but not the provisions of the UN Sales Law and the non-mandatory referral rules of private international law; any subsequent referrals or referrals are excluded.

8.3. Should any terms of these GTC be invalid or unenforceable, this shall not affect the remainder of these GTC. The contract shall remain binding in its remaining parts. With the exception of consumers within the meaning of the KSchG, the invalid or unenforceable term shall be replaced by a valid or enforceable term which comes closest in legal and economic terms to the invalid or unenforceable provision.

8.4. In the case of consumer transactions, and without prejudice to Article 10 (3) of the KSchG, amendments or supplements to the contract and/or these GTC must be in writing (letter, fax, email). This also applies to the modification of this clause itself.